Solutions
The numbers your kind of business actually runs on.
Every business says it is different. Mostly the shape of the question is the same and only the words change. These packs start you with the right words.
Rebooking, utilisation, cancellations.
Practitioner-led businesses live or die on whether the diary stays full and whether patients come back.
- Rebooking rate
- Practitioner utilisation
- Cancellations by reason
- Dispense margin
New members, churn, revenue per member.
Membership businesses are a leaky bucket. What matters is the gap between what you pour in and what leaks out.
- New members against target
- Monthly churn rate
- Cancellations against a cap
- Membership revenue
Coming
Packs we are building next.
The KPI logic exists — these are about shipping the right starting set and the language of the trade.
Trades
Quote conversion, job margin, outstanding invoices, cash position.
Agencies
Utilisation, project margin, pipeline, revenue per head.
Not on the list?
The packs are a starting point, not a limit. If your business is none of these, the analyst builds from your data anyway.